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“Lost for Words”: Advanced Communication Skills

Using a blended learning approach, this CPD accredited programme uses an evidence-based practices along with key communication skills and behaviours, allowing participants to test these approaches on real examples drawn from their own practice, in a safe and supportive learning environment

Delivered by qualified Clinical Educators and Maguire trained practitioners with vast experience of specialist palliative care, the programme consists of:

  • Digital self study – up to 120 minutes of evidence gathering, knowledge gaining and preparation
  • 90-minute pre-workshop Introductions & Expectations session approx 2 weeks prior to the Workshop – introducing the facilitators and outlining expectations for the workshop.
  • 1-day practical workshop – looking at the application, practise and feedback

Key topics will include:

  • Update and refresh evidence-based skills and principles for effective communication
  • Discuss challenges such as breaking bad news, advanced care planning, handling anger or distress, difficult conversations with colleagues
  • Practice key skills and principles, receive constructive feedback and test out alternative strategies
  • Take away communication strategies that can be transferred to any interpersonal or professional context

All self-study must be completed within 7 days of the programme start date.

This programme is designed for all qualified health and social care professionals who have regular contact with palliative care patients.

Please note that this course provides 11 hours of CPD (Continuing Professional Development)

2024/25 Course Dates

27th February 2024
Pre-Workshop Introductions & Expectations via TEAMS

12th March 2024
1-day Practical Workshop at The Kirkwood, Huddersfield

7th June 2024
Introductions & Expectations via TEAMS

25th June 2024
1-day Practical Workshop at The Kirkwood, Huddersfield

19th September 2024
Introductions & Expectations via TEAMS

3rd October 2024
1-day Practical Workshop at The Kirkwood, Huddersfield


12th February 2025
Introductions & Expectations via TEAMS

26th February 2025
1-day Practical Workshop at The Kirkwood, Huddersfield

Feedback from 2023 Courses

"Absolutely fab course, exceeded my expectations"

"Relevant, real, and helping me develop my communication skills"

"I am going to have confidence to open up conversations within my scope of practice"

"Very positive and enthusiastic environment"

"Listening to other people's feedback, ideas, suggestions, experiences. Learning new ways of breaking bad news and dealing with difficult conversations"

Price and booking

£250 per delegate.


Places will be confirmed once both the payment and booking form have been received.

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