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“Lost for Words”: Advanced Communication Skills
Using a blended learning approach, this CPD accredited programme uses an evidence-based practices along with key communication skills and behaviours, allowing participants to test these approaches on real examples drawn from their own practice, in a safe and supportive learning environment
Delivered by qualified Clinical Educators and Maguire trained practitioners with vast experience of specialist palliative care, the programme consists of:
- Digital self study – up to 120 minutes of evidence gathering, knowledge gaining and preparation
- 90-minute pre-workshop Introductions & Expectations session approx 2 weeks prior to the Workshop – introducing the facilitators and outlining expectations for the workshop.
- 1-day practical workshop – looking at the application, practise and feedback
Key topics will include:
- Update and refresh evidence-based skills and principles for effective communication
- Discuss challenges such as breaking bad news, advanced care planning, handling anger or distress, difficult conversations with colleagues
- Practice key skills and principles, receive constructive feedback and test out alternative strategies
- Take away communication strategies that can be transferred to any interpersonal or professional context
All self-study must be completed within 7 days of the programme start date.
This programme is designed for all qualified health and social care professionals who have regular contact with palliative care patients.
Please note that this course provides 11 hours of CPD (Continuing Professional Development)
2024/25 Course Dates
27th February 2024
Pre-Workshop Introductions & Expectations via TEAMS
12th March 2024
1-day Practical Workshop at The Kirkwood, Huddersfield
11th June 2024
Introductions & Expectations via TEAMS
25th June 2024
1-day Practical Workshop at The Kirkwood, Huddersfield
19th September 2024
Introductions & Expectations via TEAMS
3rd October 2024
1-day Practical Workshop at The Kirkwood, Huddersfield
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12th February 2025
Introductions & Expectations via TEAMS
26th February 2025
1-day Practical Workshop at The Kirkwood, Huddersfield
Feedback from 2023 Courses
"Absolutely fab course, exceeded my expectations"
"Relevant, real, and helping me develop my communication skills"
"I am going to have confidence to open up conversations within my scope of practice"
"Very positive and enthusiastic environment"
"Listening to other people's feedback, ideas, suggestions, experiences. Learning new ways of breaking bad news and dealing with difficult conversations"
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