29 Apr 2023 Care

Connect with The Kirkwood service officially launches

Whether you need advice on how to cope with a diagnosis, are looking for guidance on which services might be right for you or want to find out about the different ways we can help you and your family, Connect with The Kirkwood makes it easy to get in touch. The brand-new service is open to anyone affected by a life limiting illness – and anyone can reach out for help.

Connect with The Kirkwood, our brand-new helpline, officially launched on Tuesday 21st March, making it easier for patients, relatives, carers and healthcare professionals to reach out for support at any stage of their illness.

The dedicated Connect with The Kirkwood team is made up of call navigators, who work alongside experienced doctors, nurses and healthcare professionals to answer queries and requests for help, as well providing guidance and support on a wide range of topics and advising callers about The Kirkwood’s range of clinical services on offer.

A dedicated helpline makes it easy for people to get straight through to a member of our team for support. There’s also a simple online form anyone can complete to request a call back from one of our team.

Connect with The Kirkwood is open to anyone living with or affected by a life limiting illness. You don’t need to have been referred to The Kirkwood or know about the services we offer in order to get in touch with our team. The only criteria is that the person being referred is living with or has been affected by a life limiting illness.

The Kirkwood’s Medical Director, Dr Stephen Oxberry, has played a key role in developing Connect with The Kirkwood and is eager for more people to reach out for our help.

Dr Oxberry said: “We want to make it easier and more straightforward for people here in Kirklees to access the wide range of services offered by The Kirkwood. Connect with The Kirkwood does just that, providing a single point of access for patients, relatives, carers and healthcare professionals.

“The Kirkwood believe that making it simpler to reach out for help is really important when you’re living with a life limiting illness, especially for those who might be looking for information or advice from us for the first time.

“Connect with The Kirkwood has been designed with this in mind. We have spoken to service users, colleagues and healthcare partners to make sure we mind. We have spoken to service users, colleagues and healthcare partners to make sure we are developing a service that provides the most benefit.

“We would encourage anyone to call or get in touch with us if they think we might be able to help – even if they’re not sure how.”

Connect with The Kirkwood is open to patients, relatives, carers and healthcare professionals.

Simply call: 01484 557 910 or click here to find out more.

Operating hours:
Monday to Friday
8.30am – 6.30pm

Outside of these times, this helpline is diverted to The Kirkwood’s 24/7 Advice Line